If you need to speak with a real person (and 90% of the time that’s probably what you’ll want to do) then we make it easy to connect.  We use a state-of-art customer support system that tracks every request - every question and answer - so nothing gets lost and nothing gets repeated, saving you time and money.

Yellowseed also provides by-the-minute billing, so that your costs stay as low as possible.

Our Consulting and Support Center also provides real-time reports on what you’ve asked, how we’ve responded, and how much time it took.  You get clear answers, great support, and no surprises. 

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Before Yellowseed takes on a web project, we want to have a look at the whole picture. How does the public perceive your brand? How do you want to be perceived in the future? What is your branding promise? You need to have a style that reflects your branding promise and speaks meaningfully to your target market. Yellowseed can help you define this style.

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Yellowseed provides it’s clients with comprehensive technical support on almost any issue related to the Internet or personal computers.

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Yellowseed Blog

Say goodbye to Microsoft Word

For those of you still using Microsft Word and Excel, you have our sympathies. These programs cost you money; they force you to save your documents to one computer and make copies if you want to share your document you have to make multiple copies. Word and Excel make collaboration on writing and spreadsheets awkward, if not impossible. 

Appraise your domain

Wondering how much you can get for your domain? Linkfish.com performs an instant analysis of you domain and assigns it a market value based on a number of factors. This is a great tool if you're considering selling your business - your domain's value can boost your asking price. It can also be helpful in choosing a domain.

Bonsai Kittens

Yesterday, I received a strange email from a friend. It was a petition demanding the end to "bonsai kitten" - a pasttime in which a person stuffs a live kitten into a small glass jar for a year with the hope of creating a shrunken and distorted "bonsia" cat. My friend had received the email about bonsai kitten from another friend, and because she has a good social conscience, immediately forwarded it to everybody she knew. Sound familiar?

Lunarpages hit by DoS attack

Lunarpages.com got nailed by a denial of service (a.k.a. DoS) attack today, resulting in a number of their servers being unavailable. A number of Yellowseed clients are hosted at Lunarpages but, thankfully, only 1 client was affected. Their site was unavailable for about 15 minutes at around 10:30am.

So, what is a Denial of Service attack?