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Good customer management starts with a Customer Relationship Management system, or CRM — a web-based software system designed to help you manage your customers at every stage — from lead, to sale, to support and beyond. With a CRM, you can track every interaction you have with your customers, so you never miss another opportunity and you maintain a quality of support that will keep your customers happy and loyal.
Sweet as Sugar
Yellowseed is pleased to offer SugarCRM, a revolutionary system that integrates with your website, sales management system, project management system and any other software you run. This means that you'll have only ONE system to maintain. And since your CRM is stored on multiple secure servers, Yellowseed ensures that you'll never lose data.
Your Customers Deserve the Best
SugarCRM provides your staff with instant access to the information they need to help your clients. Being a web-based system, your staff can access and modify the same data. For instance, when a new client note is added, that note becomes immediately available to your entire staff. The CRM provides multiple levels of access, which allows you to control who sees what.
Your Staff Deserves a Rest
...from the stress of office clutter. With SugarCRM all the information you need is stored in one place and is accessible by Internet. This saves you time searching through disorganized files and allows you to work remotely. Sugar also provides you with the freedom to work offline through mobile solutions and it integrates with Microsoft Outlook and other groupware applications.